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GENERAL CONDITIONS

General contracting conditions: Payment method and cancellation policy

Important: Pay attention to the configuration of people who will occupy the room and their ages.

Children 14 years and older are considered adults. Child discounts apply for ages 2 years and up to 14 (14 years not yet reached)

GENERAL CANCELLATION CONDITIONS

From 01.01.2021 to 15.06.2021 and from 15.09.2021 to 12.31.2021

Free cancellation up to 24 hours before the day of arrival. After this period, 1 night's stay will be charged. In case of no-show 100% of the stay.

Same day of arrival or No Show will be charged 100% of expenses.

From 16.06.2021 to 16.09.2021

Free cancellation up to 48 hours before arrival. After that period, 100% of the stay

ADVANTAGES OF DIRECT HIRING

-. Advantage:

  • The best price, guaranteed. Match Guarantee

  • Choice of room (subject to availability)

  • Exclusive discounts for direct customers

CLIENT'S OBLIGATIONS

  • The client is responsible that all the information entered in the reservation forms is true.

  • Those reservations that must be processed on a certain date will be charged to the card given as a guarantee.

  • The hotel reserves the right to verify by means of a charge and subsequent payment, the viability of the card introduced as a guarantee of the reservation.

  • Those reservations with an invalid guarantee may be unilaterally canceled by the hotel.

  • Any reservation can be canceled at any time taking into account the penalties that must be applied in each case.

  • Reservations that by system error have a value of 0 will not be admitted.

GENERAL CONDITIONS COVID-19

By signing this document you are accepting the special contracting conditions regarding the use of the hotel's facilities and the mandatory security measures due to COVID19. That is why the usual services and facilities of the hotel may have a restricted use and / or a limited capacity and their operation may be altered without prior notice.

That is why we thank you for your trust in us and we regret any damage to your stay that the current circumstances may cause.

DATA PROTECTION POLICY

In compliance with the legal duty of information established in article 13 of the General Data Protection Regulation (EU) 2016/679 and article 11 of Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, you are informs that your data will be included in an automated file for treatment owned by HOTEL PLAYA SAN CRISTOBAL ALMUÑÉCAR CB whose purpose is the management of your stay, including the assignments strictly necessary for the fulfillment of the service, including the mandatory communication to the Bodies and State Security Forces under the provisions of Organic Law 1/1992. You give your consent for the digitization of all the necessary documents with the sole purpose of fulfilling the aforementioned purpose. You can exercise your rights of access, rectification, deletion, limitation, opposition and portability at the following address: PLAZA SAN CRISTOBAL, 5, 18690 DE ALMUÑÉCAR (GRANADA).

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